Famly degraded performance

Incident Report for Famly

Resolved

We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.

Posted Apr 28, 2023 - 14:08 CEST

Monitoring

We have now updated Famly and believe it has solved this issue. We’re monitoring the situation closely to make sure everything is working as normal.

Posted Apr 28, 2023 - 14:05 CEST

Identified

We have identified the problem in Famly that was causing it to be slow or not working at 100% and are working on a fix. We will update you again in 30 minutes or sooner when we have an update.

Posted Apr 28, 2023 - 13:46 CEST

Investigating

We have discovered a problem in the Famly platform that could mean it’s not working at 100% for all users. We’re investigating the issue and will update you again shortly.

Posted Apr 28, 2023 - 13:40 CEST

This incident affected: Famly App.